Returns & Exchanges

At VinylFrog, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day hassle-free return policy for all unworn and unwashed items. If your new look isn't a perfect fit, we are here to help you find the right style or process a swift refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop your package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.